Privacy Policy
Last Updated: December 2, 2025
Welcome to Vinayak Digital. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
1. Information We Collect
We collect information you provide directly:
- Name, email, phone number when you create an account
- Shipping and billing address for orders
- Payment information (processed securely by third-party providers)
- Communications you send to us
We also automatically collect:
- Device and browser information
- Usage data and cookies for site functionality
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Send order updates and promotional content (with consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We share data only with service providers (payment processors, shipping partners) necessary to fulfill orders, or when required by law.
4. Data Security
We use SSL encryption, secure servers, and PCI-compliant payment processors to protect your data. However, no internet transmission is 100% secure.
5. Your Rights
Under Nepal's Privacy Act 2075, you can:
- Access and correct your personal data
- Opt out of marketing communications
- Request deletion of your data
6. Cookies
We use cookies to remember your preferences and improve your experience. You can manage cookies through your browser settings.
7. Data Retention
We retain your data for as long as your account is active and for 7 years for transaction records as required by Nepal's tax regulations.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Vinayak Digital
Putaline Line, Dharan-10, Sunsari, Nepal
Phone: +977 9842040987
Email: support@vinayakdigital.com
